Orphaned Solar System Service & Project Takeovers
An orphaned solar system is one where the original installer has gone out of business, disappeared, or no longer honors workmanship warranties. Fidelis Renewables provides dedicated professional service for these systems throughout the Kansas City metro, St. Louis and Metro East, and Central Illinois.
Who We Help
Abandoned Owners
Property owners whose installers are no longer operational or available for service.
Complex Repair Needs
Owners of systems that need careful diagnostics, compatible replacement planning, or corrective work.
Inherited Systems
New property buyers seeking a professional partner to take over monitoring and support.
Start With Existing Documentation
Before scope or pricing can be defined, customers should gather the following items to facilitate a thorough assessment:
Final As-Built Construction Plans
Structural Engineering Reports
Issued Building Permits
Utility Interconnection Approvals
Final Electrical & Building Inspection Records
Equipment Schedules (Inverters, Modules, Batteries)
Solar Monitoring Platform Access & Credentials
Original Installation Contracts
Operation & Maintenance Manuals
Closeout Records & Commissioning Documentation
Solar Service & Repair
Fidelis provides advanced diagnostics and corrective work for orphaned systems. While we cannot assume another contractor's workmanship warranty, we can identify system failures and define a path to correction.
Incomplete Project Takeovers
If a project stalled during construction, Fidelis can review its current condition and documentation, determine whether the project is a fit for takeover, and quote an accepted corrective or completion scope. Permits, inspections, and utility approvals remain subject to the applicable authorities.
Manufacturer Warranty Support
Fidelis can help document failures and coordinate eligible manufacturer warranty claims for components such as inverters and modules. The equipment manufacturer determines coverage, eligibility, and available remedies.
Our Assessment Process
Our assessment reviews available design and closeout documents, visible equipment condition, electrical infrastructure, monitoring data, and reported symptoms. Structural or engineering questions may require review by a qualified third party. The findings help define corrective work and whether the system may qualify for ongoing support.
Fidelis Protect Membership
Fidelis Protect offers monitoring, inspections, and priority-scheduling benefits for qualifying systems. Orphaned systems must complete the applicable assessment and meet current membership eligibility and terms before enrollment.
Disclaimers
Fidelis cannot assume another contractor's workmanship or labor warranty. We do not provide free service, guaranteed repairs, approvals, or warranty coverage by default. All corrective work is quoted after assessment.
Service Areas
Kansas City
Serving the Kansas City metropolitan area, including Johnson and Wyandotte counties.
St. Louis & Metro East
Professional takeover support for the greater STL region and Illinois border.
Central Illinois
Solar service support in Central Illinois and surrounding communities.
FAQs
What is an orphaned solar system?
An orphaned solar system is one where the original installer is no longer available or able to provide service, leaving the owner without a clear point of contact for support, repairs, or upgrades.
Can Fidelis take over my original installer’s labor warranty?
No. Fidelis cannot assume another contractor’s workmanship or labor warranty. Our role is to assess the system, identify issues, and propose corrective work or ongoing support options where appropriate.
Will Fidelis service a system it did not install?
In many cases, yes. Fidelis can evaluate orphaned systems, review available documentation, and determine whether the system is a fit for service, corrective work, or ongoing support.
What documents should I gather before requesting an assessment?
Gather any plans, engineering reports, permits, utility or interconnection approvals, inspection records, equipment schedules, monitoring access, contracts, and closeout or commissioning documentation you have available.
Can Fidelis help with manufacturer warranty claims?
Yes. Fidelis can help document failures and coordinate eligible manufacturer warranty claims for components such as inverters and modules. The equipment manufacturer determines coverage, eligibility, and available remedies.
Can Fidelis complete an abandoned solar installation?
Fidelis can review the current condition and documentation of a stalled project, determine whether it is a fit for takeover, and quote an accepted corrective or completion scope. Permits, inspections, and utility approvals remain subject to the applicable authorities.
Is Fidelis Protect enrollment automatic?
No. Orphaned systems must complete the applicable assessment and meet current Fidelis Protect membership eligibility and terms before enrollment. Enrollment decisions are made on a case-by-case basis.